Thank you for purchasing Kivic one.
Since there was an update of iOS9 from Apple, the Airplay isn’t working with Kivic one rev. 1.0 and Kivic one rev.1.1.
This issue is caused by various changes in processing video and audio in Apply product while updating to iOS9. Our team has been working day and night to figure out the root cause and solution.…
Finally, our team clarified the issue. Unfortunately, this issue can only be solved by revision of H/W.
At this very moment, we are testing the New H/W which supports iOS9, it will be available at the end of November.
Currently, we are preparing a compensation program for the existing customers. We will be notifying you by email and Facebook when it is ready.
Once again, we deeply apologize for the inconvenience caused. We promise you that we will provide a good-quality and stable product.